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Childcare Provision During Covid-19

Jan 22, 2021

Hi everyone! My name is Rachael and I am the founder of UNAnannies.

This blog is a COVID-19 update, given that we are in a lockdown situation.

Just an update on our services and the current care that we can provide to you. So, first things first, we are continuing to operate during the lockdown as we provide in-home childcare, and most of our current families are classed as key workers so we are still providing care. I'm going to outline a couple of instances where we wouldn't be able to provide care to you of which I'm sure you're already aware.

So, the first instance where we would not be able to continue providing care, is if you or a member of your household start to develop cold and flu-like symptoms, and becomes unwell and may require a COVID test. So, if you display any symptoms at all, it is your responsibility and duty of care to our nannies, as well as yourself, to let us know that you're not feeling well, and this will mean that we will be unable to send a nanny out to you. But ultimately, we're working together to slow the spread of the virus.

The second instance when we would not be able to provide care to you, is if you or a member of your household, including children, have been told that you need to isolate for 10 days because you've come in contact with someone who has tested positive for coronavirus. So, if you have received a notification from Track and Trace or they've contacted you and asked you to isolate, we would appreciate you getting in touch with us as soon as possible. This allows us to let the nanny know, if they've recently been in contact with you and you're awaiting the results of a test or we're waiting to see if you display symptoms, that we can obviously put the correct procedures in place for them to isolate, where necessary.

Once your isolation period is up and if you are not displaying any symptoms, we can then continue to provide care for you, as normal.

Finally, the third instance we would not be able to provide care for you, is if you or a member of your household are awaiting the results of a COVID test. So, this is when you

started to display symptoms or you have come in contact with someone and you need to be tested. If you're awaiting the results of that test, unfortunately, we cannot provide care to you. This is because, again, we have a duty of care to you, and our nannies, and that we all ultimately have to work together to slow down the spread and the impact that this virus is having on the country.

So, outside of these circumstances, our services are continuing to work as normal. Our nannies are happy to wear a mask if this makes you feel more comfortable, and, like I said, if you need support 'cause you're now working from home, or you're struggling because you can no longer rely on family support, get in touch with us and find out how we can help you.

As long as you are not displaying signs and symptoms, you haven't been told to isolate, or you're not awaiting the results of a COVID test, there's no reason why we shouldn't be able to help you.

Thanks for reading, and if there are any questions or queries around the guidance that we have provided, don't hesitate to get in touch.

Thank you.

Rachael Coates
UNA Nannies

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